SHIPPING , WARRANTY & RETURNS
We ship parcels by EMS (Express Mail Service) by Korea Post. In case if EMS does not deliver goods to your country, we are using UPS (www.ups.com). We are shipping all parcels with TRACKING number. Delivery takes 5-10 days to most of the countries.
Please contact us if you want your order to be delivered in a different way than you can see when you are making it at our website.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to some destinations.
To CALCULATE SHIPPING FEES, please add required items to your CART, press CART icon at the top-right of the website page, you will be redirected to your CART page. Please choose the destination country, and we will calculate shipping rates automatically.
If you can't find your country in the country list, please contact us by e-mail (firstname.lastname@example.org), or call us by phone. We will check delivery options for you.
Please also note that the shipping rates for many items we sell are weight-based. Shipping cost is calculated automatically depending on selected products weight.
International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs rules for international parcels to determine what these additional costs will be before buying.
RE-MANUFACTURED PARTS WARRANTY:
We guarantee that our re-manufactured items are 100% tested on the professional equipment before shipping. We always ship items in 100% working condition.
We allow 14 days to install and test our products.
If within 14 days of receiving your order something will be wrong with your items, we will provide you with a replacement.
However, unfortunately, we can not provide more warranty, because fuel equipment is sensitive to the quality of diesel fuel, dirt inside fuel lines, quality of fuel filter, etc. Also, we do not know how our buyers are using our products.
Usually, 14 days is enough to understand if our items work well. So if your fuel lines are clean, have no dirt inside, you use the original fuel filter, and fuel quality is excellent, our products will work a long time for you.
NEW PARTS WARRANTY:
We DO NOT provide any warranty on NEW ORIGINAL PARTS, cause all new parts are factory-tested and never were installed on any vehicle. Please note, that when you are buying new parts, you agree that we are not responsible for any warranty conditions. You can return new parts only if they were never opened and installed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our mistake (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This term includes the transit time for us to accept your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us, we will guide you through the return process.